Online Giving FAQ's

What is a tithe?

As Christ Followers, we believe that we are to follow God's command regarding tithing.  "Tithe" means "tenth" or 10 percent. Leviticus 27:30 says, "A tithe of everything from the land, whether grain from the soil or fruit from the trees, belongs to the LORD; it is holy to the LORD."  In Malachi 3:8-10 God speaks to His people, "Will a man rob God?  Yet you rob me.  But you ask, "How do we rob you?"  In tithes and offerings. You are under a curse—the whole nation of you—because you are robbing me. Bring the whole tithe into the storehouse, that there may be food in my house.  Test me in this," says the LORD Almighty, "and see if I will not throw open the floodgates of heaven and pour out so much blessing that you will not have room enough for it."

Why is giving so important?

We also recognize that Jesus talked more about giving than the subjects of heaven, hell, or prayer.  In Matthew 6:21 and 24 Jesus says, "For where your treasure is, there your heart will be also…No one can serve two masters.  Either he will hate the one and love the other, or he will be devoted to the one and despise the other.  You cannot serve both God and Money." In Luke 6:38 He says, "Give, and it will be given to you.  A good measure, pressed down, shaken together and running over, will be poured into your lap.  For with the measure you use, it will be measured to you."

How do I excel in giving?

The apostle Paul spoke to the new churches about giving. In 1 Corinthians 16:1-2, Paul admonishes the Corinthian church, "Now about the collection for God's people: Do what I told the Galatian churches to do.  On the first day of every week, each one of you should set aside a sum of money in keeping with his income, saving it up, so that when I come no collections will have to be made."  He prompted the believers to be generous.  2 Corinthians 9:6-7 says, "Remember this: Whoever sows sparingly will also reap sparingly, and whoever sows generously will also reap generously.  Each man should give what he has decided in his heart to give, not reluctantly or under compulsion, for God loves a cheerful giver."  And in 2 Corinthians 8:7 he encourages, "But just as you excel in everything—in faith, in speech, in knowledge, in complete earnestness and in your love for us—see that you also excel in this grace of giving."

What is an offering?

New Hope believes that we are mere stewards of what God has given us.  Therefore, we see tithing as giving back what is God's to God (and He lets us keep the other 90% to use appropriately).  Any amount above 10% is considered an offering to God.  This type of giving is over and above and should also be done with cheerfulness.

Why do we give?

Giving is a privilege.  The storehouse spoken of in Malachi is what we consider the local church.  By partnering our monies together, God's work is done more effectively.  Even Paul recognized this in the newly formed churches of the New Testament. He tells the Corinthians in 2 Corinthians 8:13-15, "Our desire is not that others might be relieved while you are hard pressed, but that there might be equality.  At the present time your plenty will supply what they need, so that in turn their plenty will supply what you need.  Then there will be equality, as it is written: "He who gathered much did not have too much, and he who gathered little did not have too little."

Is online giving secure?

Online giving is more secure than giving with a check in that an electronic gift can't be lost or stolen.  For additional information on how New Hope keeps your information and contributions secure read on.

Security

At New Hope, we use an online database called Fellowship One.  Their system allows us to provide you access to your contribution records and allows you to make donations online.  They provide all of the security for the system.  This system is used by churches throughout the country and has been fully tested by them.

There are two aspects of security related to the system.  First, Fellowship One provides data security using the latest security technology.  The following statement is from their security documentation: "[the system] utilizes the most current encryption technology to maintain the security of your data.  Every parameter passed in the hyperlinks is fully encrypted.  Additionally, the Login module handles passwords using what is known in technical terms as “salted hash”.  In laymen’s terms, this means it would take 50 computers (running constantly) continuously presenting password combinations for years to discover the password."

The second aspect of security relates to account creation.  When you first create a new account in the system, you will be able to donate immediately, but you will not have access to any previous contribution information.  Before that can happen, we must manually link your previous information to the account you created.

In order to verify the authenticity of the account request, we will ensure that all of your data matches our current records (e.g., address, phone number, and email address).  If there is any question, we will contact you via email before creating the link.  Since this is a manual process, we will perform these steps approximately once a week, but if you would like to speed up this process, you can send an email to finance@newhopecc.org

When you create your account, you will determine your own login id and password.  If you forget your login id or password, you can have the system email it to you by entering the email address that you used when you created your account.  If you need help or cannot remember the email address you used, you can contact us at finance@newhopecc.org   You can also change your password at any time.

Please help us keep your information safe by protecting your login information.  Access to sensitive personal and financial information can be gained by letting someone else use your account or by leaving the information for someone else to see.  New Hope will never call you to ask for your login information.

Our Policies

Your information is held securely by the Fellowship One system.  This information will remain private and will never be given away to third parties, other than to process your scheduled contributions.

You can schedule new contributions at any time and can modify or cancel those contributions at any time prior to the date they are scheduled.  Once the contribution has been processed, however, it cannot be cancelled or refunded.  If you have any problems or questions related to this, please contact us at finance@newhopecc.org